Registered Manager – Hyndburn Branch
Location: Office based in Hyndburn, with some travel to Extra Care schemes and meetings as required
Salary: £39,000
Contract: Full-time, Permanent
About the Role
We are seeking a motivated, values-driven Registered Manager to take overall leadership and management responsibility for the Hyndburn Branch. You will be responsible for the carers, care coordinators, deputy manager and designated Extra Care team, ensuring Willowbrook Homecare provides safe, high-quality, person-centred care.
You will share responsibility as the CQC Registered Manager for the regulated activity of personal care in relation to the domiciliary care service carried out at Hyndburn. This is a key leadership role where you will be working closely with the Senior Management Team to ensure quality, compliance, and growth in line with Willowbrook's values.
What makes this role exciting
* Willowbrook seeks an experienced, proactive Registered Manager to lead branch growth and quality improvement.
* You'll be part of an agile, positive, fast-paced environment, with a supportive team that pulls together during challenges.
* We are moving towards more unified systems and standards across branches, with 90% of processes already paperless (rotas, care planning, medication management).
* This is a great opportunity for someone ambitious, strong on quality and auditing, confident in building relationships with commissioners, and able to thrive in a culture of continuous improvement.
Key Responsibilities
* Ensure full compliance with CQC, safeguarding and all relevant legislation.
* Deliver high-quality care that meets contract requirements across domiciliary and Extra Care.
* Lead and develop the Hyndburn team, ensuring recruitment, training, supervision, and appraisals are effective.
* Drive service development through tendering, contract transitions, and building external relationships.
* Support innovation and digital transformation, ensuring systems are used effectively.
* Deliver audits, investigations, and quality improvement plans in line with Willowbrook's standards.
* Act as the Designated Safeguarding Lead for Hyndburn Branch.
* Participate in the on-call rota, covering evenings, nights, and weekends as part of a shared system.
* Report regularly to the General Manager and Senior Leadership Team on performance, compliance, and service development.
About You
* QCF Level 5 Diploma in Health & Social Care Leadership/Management (or working towards).
* At least 3 years' Registered Manager experience in social care.
* Experience of growing domiciliary care hours (private, CHC, Social Services funded).
* Good knowledge of CQC frameworks, inspection processes, and compliance.
* Strong working knowledge of relevant health & social care legislation and Local Authority contracts.
* Excellent interpersonal and communication skills.
* Experience using digital systems, ideally MS365 and electronic care planning/rota systems.
* Proven ability to lead, motivate and inspire staff while maintaining a positive culture.
* Committed to continuous professional development.
* Willing and able to participate in the on-call rota.
Why Join Willowbrook?
Willowbrook is an ambitious, forward-thinking organisation that values compassion, quality, and continuous improvement. You'll have the opportunity to grow services, contribute to innovation, and lead a team that is committed to delivering safe, person-centred care.
Benefits include:
* £39,000 salary
* Bonus scheme
* On call and overtime paid extra
* Access to a Health Care Plan
* Funded learning and development opportunities beyond statutory requirements.
If you have any further questions about the role, please don't hesitate to contact me at
Job Types: Full-time, Permanent
Pay: Up to £39,000.00 per year
Benefits:
* Employee mentoring programme
* Health & wellbeing programme
* On-site parking
Ability to commute/relocate:
* Accrington BB5 3EG: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you currently hold your level 5 in Health and Social Care?
Experience:
* Registered Management: 1 year (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person