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Part time service coordinator

Dorchester
Integrated Care System
Service coordinator
Posted: 28 July
Offer description

Mid Dorset Primary Care Network is seeking a dedicated anddriven Service Coordinator for a maximum of 20 hours per week. Successful candidates will beresponsible for managing the administrative aspects of supporting our long term conditions clinical team for respiratory, cancer, mental health. There will also be a level of support for the central management team.

This is a part time position that would suit the hours between 10a.m to 2p.m Monday to Friday, although we would be flexible for the right candidate.

This is currently a fixed term for one year contract.

The successful candidate would primarily work within our Poundbury site but may need to work also from our head office in Puddletown, and other Mid Dorset locations, therefore own transport is essential.

You will need to support the team and patients so excellent communications skills are a priority. So if you have excellent team working, organisationalskills and the ability to interact with a range of people then we would like tohear from you.

This is a varied role and for the right candidate who canhelp deliver our aims and objectives. We offer in return, a supportiveenvironment and a chance to enhance personal skills within Primary Care.


Main duties of the job

Manage and coordinate support for relevant healthcareprojects.

Assist specialist clinical leads in the delivery ofday to day and project tasks.

Assisting with audit and data gathering.

Support the development of early detection of patients witha long-term condition.

To assist and support GP Practices within Mid Dorset asguided by Project leads and PCN Managers.

To support the management teams in coordinating meetings, writing reports/minutes.


About us

Mid Dorset Primary Healthcare Ltd is the employingorganisation for Mid Dorset Primary Care Network. The network covers a population ofapproximately 50,000 patients across our practice partners: The Atrium HealthCentre, Cerne Abbas Surgery, Fordington Surgery, Milton Abbas Surgery,Poundbury Surgery, Puddletown Surgery, The Prince of Wales Surgery.

Although practices still operate independently, workingtogether collaboratively provides wider opportunities and services forpatients.


Job responsibilities

To assist the Primary Care Network team to deliverimprovements to the services we provide to Mid Dorset Patients

To support the participation of national programmes for long-termconditions

Ensure robust and supportive referrals in place forpatients where services dictate.

Form productive and supportive relationships with practicestaff in support of long-term conditions where possible and relevant.

Contribute to the agenda by collaborative working withvarying levels of communication.

Support audit/referralsand case reviews.

Where guided, develop safety netting advice where patientsare referred for long-term conditions.

Support the PCN in its delivery of peer-to-peer learningevents.

Work alongside other organisations, delivering long-termcondition agenda.

Be the nominated contact for respiratory, Mental Health, Cancer

Maintain accurate records and documentation.

Ensure compliance with data protection and confidentialityregulations.

Generate reports and summaries when requested or to supportinitiatives.

Provide educational material to patients when required byemail, post, text message.

Assist in the organisation of events and meetings, minutetaking and report writing.

Maintain robust and responsive lines of communication.

Respond to queries and demands of the role quickly andefficiently.


Person Specification


Skills

* Team working and communication.
* Willingness and drive to learn new skills and project understanding.
* Strong organisational skills
* Keeping accurate information and documentation
* Ability to work independently and collaboratively.
* Delivery of information to a range of audiences.
* Tact and diplomacy
* Ability to work under pressure and to short timescales.
* Proactive approach
* Driving licence and access to own vehicle
* UK resident status


Qualifications

* Good Standard of Education GCSE Grade A-C in Maths and English


Experience

* Demonstrable experience in dealing with people.
* Dealing with sensitive and confidential information.
* Working with Microsoft packages and Online communication systems i.e. Teams.
* Clinical or non-clinical NHS experience.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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