Lifetime Group is a leading provider of skills and learning solutions, dedicated to transforming lives and businesses across the UK. We're passionate about empowering individuals and organisations to reach their full potential through innovative learning and development.
Working for Lifetime Group isn’t just a job, it’s an opportunity to be part of a supportive and progressive culture that is focused on enabling people to fulfil their potential
You will be responsible for providing accurate insight into the Qualifications operations of our business using both non-financial and financial information, supporting the Qualification Customer Service Manager and Qualifications Team to meet client SLAs
What we offer:
• 25 days annual leave (rising with service)
• Additional day leave for your birthday
• Holiday purchase scheme
• Flexible working & flexi time options
• Early finish for the end of your week
• Health cash plan
• Virtual GP
• Curated wellbeing package
• Enhanced sickness pay
• Company match pension up to 5%
• Life assurance
• Enhanced family benefits package
• Religious bank holiday swap
• Long service recognition and reward
• Quarterly reward and recognition awards
What will you be doing?
You will be responsible for providing accurate insight into the Qualifications operations of our business using both non-financial and financial information, supporting the Qualification Customer Service Manager and Qualifications Team to meet client SLAs
What will you bring to the role?
1. Experience of customer service and administration
2. Strong communication and customer service skills – written and oral
3. Ability to take initiative and effectively manage workload in a dynamic environment
4. Able to work independently on departmental tasks and collaboratively with other teams
A diverse, inclusive, equitable workforce
At Lifetime Group, we are committed to broadening the diversity of our workforce and creating a sense of belonging for all. In this way we will better represent our learners and partners to greater understand and fulfil their needs.
Your experience is invaluable to us, and we are committed to fostering an inclusive and equitable recruitment environment for all candidates. We welcome any feedback on how we can enhance our approach to an inclusive process, please feel free to share your ideas with us here:
This feedback is anonymous and will only be used for EDI monitoring and enhancement