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As a Commercial Delivery Manager, you will be responsible for partnering with the Managing Partners and senior leadership team of each market-facing business unit to develop and execute an integrated strategy for service lines, including expansion and refinement of the existing portfolio. The role ensures the alignment of strategic plans with operational execution plans, supporting Group Services teams, and implementing effective business performance management systems. The role has three key focus areas, which include:
Strategic Planning
* Responsible for setting an integrated commercial, business development, resource strategy, and business plan, and financial forecast at Department level to drive sustainable, predictable, profitable growth.
* Lead the delivery of operational execution plans at Department level, fostering a culture of high performance and continuous improvement.
* Work with Department heads to assist in setting resource plans, financial targets, and monitoring budgets.
* Conduct research and analysis to create detailed business plans on commercial opportunities.
* Support the Head of Business Performance and Managing Partner with strategic and operational plans and initiatives.
Business Delivery
* Operate as an integral member of the Department leadership team, shaping the strategic agenda with the Department Head and setting direction with senior stakeholders to deliver P&L and key performance outcomes.
* Monitor and analyze performance of commercial and operational activities and drive improvement plans.
* Identify, control, and influence key financial, operational, and resource drivers to support growth and profitability.
* Escalate risks to performance and delivery, working with leadership to establish remedial plans.
* Analyze trends, risks, and opportunities through performance analysis, influencing longer-term delivery.
* Identify areas to reduce costs and improve efficiencies, reviewing practices and implementing improvements.
* Develop strategies to improve revenue growth and margins.
* Oversee pricing strategies to ensure competitiveness and profitability.
Leadership
* Drive the development and use of data-driven tools to enhance financial and operational delivery and forecasting.
* Coordinate with diverse teams across functions.
* Build and maintain profitable stakeholder partnerships.
* Stay informed on industry trends and market conditions.
* Ensure compliance with regulations and policies.
* Deputise for the Head of Business Performance when needed.
About You
We're seeking an experienced Commercial Delivery Manager with business acumen and strategic thinking. The ideal candidate will have:
* Proven experience in a commercial leadership role with a focus on strategy development and execution.
* Strong analytical, problem-solving, and data-driven decision-making skills.
* Experience in operational planning and business performance management systems.
* Financial acumen with the ability to interpret data and drive performance.
* Excellent communication, presentation, and stakeholder management skills.
* Leadership and team motivation capabilities.
* Experience working in a fast-paced, complex matrix environment.
* Strong interpersonal skills and a collaborative approach.
* Resilience and proactive problem-solving abilities.
If this sounds like you and you want to join a thriving team, hit the apply button below for consideration!
Our Benefits - What We Can Offer You
* 25 days holidays plus bank holidays, with options to buy additional days.
* Generous pension schemes.
* Volunteering days – two paid days annually for a cause of your choice.
* Westfield Health membership, offering refunds on medical services and access to digital GP services.
We offer various well-being initiatives, including our Flexible by Choice program for hybrid working, and have been ranked in the Best Workplaces for Wellbeing for 2024!
Our responsible business programs focus on diversity, inclusion, social responsibility, community investment, and environmental sustainability, reflecting our core values and commitment to making a positive impact.
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