Full-Time (37 hours per week) Permanent Monday to Friday 9am-5pm We have a full time position available to work across 2 of our schemes in Northamptonshire. Due to travelling to and from our schemes, you will be required to have a full driving licence and access to a vehicle. We are looking for self-motivated individuals to provide intensive housing management support. You will be responsible for the management of tenancies and duties include: – completing support plans for residents, monitoring rent accounts, and re-letting our void units, as well as providing day-to-day housing support to residents What you will be doing: Assessing incoming residents with care and support needs to ensure they can independently maintain a tenancy Providing support to residents to offer activities to the scheme Managing a budget and identifying the needs of the scheme Assessing the housing and support needs of customers. Managing any scheme-based employees such as Caretakers or Handypersons, providing appropriate guidance and supervision. Remaining fully engaged in all housing related issues including arrears and money management, ASB and repairs/maintenance of household. Overseeing the health, safety and maintenance of the building, ensuring that compliance requirements are met. We’d love to meet someone with: Experience of working with people with vulnerabilities. Experience of working within a Housing environment. A passion for working with people to achieve their goals Good organisational skills and the ability to prioritise tasks Ability to manage and prioritise a varied and busy workload. Ability to lone work and make reasoned decisions. Experience of dealing with safeguarding vulnerable people Good IT abilities Amongst what we offer you is: A competitive salary from £32,821.01 including car allowance 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service) A generous contributory pension scheme Enhanced family leave Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified by bpha before a start date can be provided. Closing date: 23rd May 2025 Interviews will be arranged throughout the campaign. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. INDHIGH About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership. We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard. That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Holiday entitlement of 28-33 days a year, plus public holidays Contributory pension scheme Competitive pay Life assurance cover Private healthcare Mental Health First Aid Counselling service Eye tests Discounted gym membership Cycle to Work scheme Free annual flu jabs Wellbeing activities and events Free fruit and refreshments Long service award Annual staff recognition awards Discretionary reward scheme Annual volunteering day Social events, clubs and activities Breakout areas Onsite cafe/restaurant at headquarters Opportunities for professional training and qualifications Workshops and training sessions for new skills A fresh and modern eLearning platform Documents