Overview
We are seeking a detail-oriented Service Administrator to join our team supporting the Lidl Ireland account. This role ensures accurate processing of service orders, liaises with subcontractors, and prepares essential documentation for invoicing. The ideal candidate will have strong numeracy skills, excellent attention to detail, and the ability to work to strict timelines.
This is a collaborative environment where administrative accuracy and process compliance are key. The role includes significant pre-invoicing administration and regular reporting, working closely with the Supply Chain team and the Senior Technician in Ireland.
Responsibilities
* Administrative Support: Upload subcontractor job sheets into Astea, assist in raising purchase orders for completed works, verify that all materials used are clearly documented (free-issue, ordered, or subcontractor-supplied), maintain close communication with the Supply Chain team and the Senior Technician in Ireland, prepare weekly status reports for the Senior Technician, and produce monthly service order status reports for Lidl Ireland.
* Invoicing Process: Review service orders for accuracy (time on site, travel time, materials used, and attached documentation); process service orders within Astea to ensure financial accuracy and completeness; organize and save all relevant documentation to the network for the Finance Department; prepare required documentation for the automated BOT invoicing system; demonstrate strong numeracy and analytical skills.
* Additional requirements: Proven administrative experience (ideally in a service or supply chain environment); excellent attention to detail and ability to meet tight deadlines; comfortable working with multiple systems (experience with Astea or similar service databases is a plus); effective communication and interpersonal skills for working across departments and with external subcontractors; proficient in Microsoft Office Suite, particularly Excel.
Qualifications
* Strong numeracy skills and attention to detail
* Administrative experience, ideally in a service or supply chain environment
* Ability to meet tight deadlines
* Experience with Astea or similar service databases is a plus
* Proficient in Microsoft Office Suite, especially Excel
* Effective communication and interpersonal skills across departments and with external subcontractors
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