CATERING LOUNGE SUPERVISOR
* £32,130 per annum
OVERVIEW:
Levy is a vibrant sector of Compass Group, the world's largest catering company. We operate at some of the most prestigious venues globally, delivering exceptional experiences in food, drink, and hospitality.
In the UK, we have longstanding partnerships with venues across sport, entertainment, and events, including Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London.
ROLE PURPOSE:
We are seeking an experienced Catering Lounge Supervisor passionate about high-quality food and customer service. This full-time role involves overseeing operations, managing staff, and ensuring excellent service at ExCel London.
KEY RESPONSIBILITIES:
1. Oversee daily staff canteen operations, ensuring efficiency and high standards.
2. Manage and support kitchen and service staff, providing training as needed.
3. Collaborate with chefs to implement menus considering staff preferences and dietary needs.
4. Maintain food quality, hygiene, and safety standards in compliance with regulations.
5. Monitor stock levels to ensure availability of ingredients and menu items.
6. Manage budgeting and control costs to ensure profitability and reduce waste.
7. Ensure excellent customer service and address staff feedback or concerns.
8. Coordinate with Front of House teams to adjust catering based on peak and off-peak times.
KEY REQUIREMENTS:
1. Proven experience in a similar hospitality or catering role.
2. Strong leadership and team management skills.
3. Knowledge of food safety, health & safety, and hygiene regulations (e.g., HACCP).
4. Ability to work in a fast-paced environment and adapt to changing demands.
5. Excellent organizational and problem-solving skills.
6. Experience in budgeting and cost control.
7. A passion for high-quality food service and staff well-being.
DESIRABLE QUALIFICATIONS:
1. Level 3 Food Hygiene Certificate (or willingness to obtain).
2. Experience in large-scale catering or event environments.
3. Knowledge of dietary requirements and allergen management.
WHAT WE OFFER:
* Healthcare benefits including dental, optical, and therapy treatments (up to 4 dependents).
* Annual healthcare check with Aviva Digicare.
* Perks at Work wellbeing site and exclusive benefits.
* Meals on duty.
* Pension scheme and Life Assurance.
* Employee Assistance Programme.
* 23 days + bank holidays, plus an additional day off for your birthday.
* Additional leave following maternity leave during the first year back.
* Supportive family benefits.
* Day off for baby's first birthday.
* Holiday purchase scheme.
* Ongoing training, development, and career pathways.
* Paid professional subscriptions.
* Financial wellbeing programs and salary finance rates.
If you are passionate about delivering exceptional staff catering and leading a high-performing team, we encourage you to apply for this exciting opportunity!
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