At Bath & North East Somerset Council we have one overriding purpose to improve people s lives. Bath & North East Somerset Council is seeking a proactive and highly organised Business Support Officer to join our Alternative Learning Team. This is a rewarding opportunity to make a real difference for children and families navigating alternative education provision. About the role: You will play a key role in ensuring statutory duties are met by arranging suitable education for pupils who, due to exclusion or other circumstances, cannot attend mainstream school. Acting as the main point of contact for families, you will provide guidance, emotional support, and practical assistance including transport arrangements to help them access the resources they need. What We re Looking For: Excellent organisational and communication skills Ability to work under pressure and manage multiple priorities effectively Strong attention to detail and experience in handling sensitive information A collaborative approach and commitment to supporting vulnerable learners This role offers the chance to make a meaningful impact on the lives of children and families, working within a supportive team dedicated to inclusive education. If you are interested in this post and require more details or just to chat through the role and what s involved, please contact Lucy Sibbald, Alternative Learning Team Manager on 01225 395025 or email lucy_sibbald@bathnes.gov.uk Interview date: Monday 17th November 2025. No agencies please. *Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants. Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible. About Bath and North East Somerset Council. Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. Why Bath and North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs. Please note that this role is subject to an Enhanced DBS Check. Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.