Customer Service Coordinator £25,000 South Manchester Growing Business Great opportunity to join this well-established business who are seeking an experienced Customer Service Coordinator to join their busy team. We are looking for a customer focused individual to contribute to the overall efficiency and effectiveness of the customer service operations. The Customer Service Co-ordinator job will include: * Handling incoming telephone calls * Direct calls to other service teams where appropriate * Deal with enquiries and re-direct where appropriate * Managing Group Email boxes and reply to general Sales and Service enquiries * Review and allocate emails to relevant teams following update of customer data. * Log all reactive calls received * New Customer Onboarding; updating all relevant information on the system accurately and efficiently * Process and respond to all Livechats * Developing and maintaining customer relationships through excellent service Key Skills required for the Customer Service Co-ordinator job will include: * Good knowledge and experience with Microsoft Word & Excel * Excellent communication skills and phone manner * Ability to work as part of a busy team * Self motivated * Good attention to detail Customer Service Coordinator | South Manchester | £25,000 | Great Opportunity Please note - due to the number of applications we ...