EPW14 ON 4 OFF DAYS JOB TITLE: Team ManagerDIVISION: Window Systems DivisionSITE LOCATION: HortonwoodREPORTS TO: Operations Manager
Job Purpose:
The team manager is responsible for all aspects of their allocated team/department or shift. To ensure their direct reports are given clear, concise direction to achieve their targets/objectives, and to ensure that their team/shift are focussed on achieving the highest possible standards in safety, accuracy, productivity and morale.
Key Accountabilities:
* Adherence to all organisational policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality.
* Work positively to develop and foster good working relationships with colleagues and contracted personnel in order to maintain a culture of mutual respect and dignity.
* Represent the organisation in a positive way as to avoid the damage of corporate image or bringing the company into disrepute.
* Promote and display the Epwin Core Values.
* Ensure that all Health & Safety guidelines and legislation are adhered to within their area of control.
* Ensure that all required H&S audits/checks are completed to the required standard/timescales.
* Ensure that all SOP's/agreed processes are followed by themselves and their teams to achieve the highest levels of accuracy/productivity.
* Ensure that all aspects of absence management and performance management are carried out to the specified company guidelines and instructions. (inc Disciplinary investigations and/or hearing where required)
* Ensure that allocated financial/P&L budgets are achieved through: Temp Agency Labour Overtime Spends Plant & Machinery Damage
* Ensure that new starters receive a positive, engaging, induction and training period. With the required PDR performance reviews being conducted at the specified times.
* Encourage a positive, and engaged workforce culture within your team/department.
* Ensure that a CI/Quality culture is adopted within your team/area, and improvement ideas are encouraged and implemented.
* Operate with the highest levels of integrity, support, and cooperation with your team, peers, and other internal and external contacts.
* Deputise for the Head of Warehouse & Distribution where required.
* Create succession planning and development within your team structure, so that your direct reports and their teams have clear career directionKey Experiences and Skills Required:
* Senior level warehouse management experience is essential.
* IOSH Qualification – Managing Safely
* Management experience in a complex, customer driven environment.
* WMS experience, preferably "Navision".
* Excellent communicator – with the ability to manage and communicate with all levels.
* Excellent problem solving and investigation skills.
* Ability to lead and motivate in a challenging, warehouse environment.
* Clear demonstration of where they have made improvements in their current/previous rolePerformance Measures
* Attendance including absence and lateness.
* Housekeeping audits.
* Errors and mistakes performance metrics.
* Productivity performance metrics.
* Key performance indicators for the site, team and individually.Personal Attributes:
* Leadership – strong, consistent, clear, inspire others, integrity, ability to drive through change
* Empowering Others – Delegation of trust, correct controls, feedback, communicate accountability and responsibility
* Action orientated – Able to deal with problems in appropriate time frames
* Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards
* Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal
* Strategic agility – recognition of a changing need and speed of response, rapid reaction to challenges
* High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions
* Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role
* People management – demonstrating commitment to working and engaging constructively with internal and external stakeholders