We are seeking a highly motivated and detail-oriented Junior Credit Controller to join our Finance team. This is an excellent opportunity for someone starting their finance career or looking to gain hands-on experience in credit control within the real estate sector. You’ll play a key role in supporting the collection of service charge and rent arrears across a varied portfolio of commercial properties.
Key Responsibilities
* Support the Credit Control team with day-to-day collections activity.
* Contact tenants via phone, email, and letter regarding overdue accounts.
* Maintain and update accurate records of tenant communications.
* Assist with the preparation and distribution of monthly debtor reports.
* Liaise with property managers, surveyors, and client accountants to resolve queries.
* Monitor payment plans and ensure compliance with agreed terms.
* Assist with the reconciliation of accounts and allocate payments as needed.
* Escalate long-standing debts in line with company policy.
* Provide administrative support for legal proceedings and debt recovery actions when required.
* Maintain a high level of customer service in all interactions.
Skills & Experience Required
* Ideally 6–12 months of experience in an office or finance role (credit control experience advantageous but not essential).
* Strong attention to detail and organisational skills.
* Confident communicator, both written and verbal.
* Basic understanding of accounting/credit control processes.
* Proficient in Microsoft Office, especially Excel.
* Ability to prioritise tasks and meet deadlines.
* Team player with a proactive, can-do attitude.
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