Salary:
£24,956 per annum rising to £25,350 per annum on successful completion of probation.
Hours:
37.5 hours per week. This can be done as full-time or this can also be as a job share
Holiday:
25 days annual holiday entitlement increasing to 30 days after 5 years' service per annum plus bank holidays (pro rata)
Base:
Swindon SARC, The Gables, Shrivenham Road SN3 4RB
Contract:
Permanent
About The Role
The Swindon Sexual Assault Referral Centre (SARC) is looking for a full time office based coordinator to support the smooth running of the Service. The post holder will work alongside and support the SARC Manager and SARC Team Leader.
Key Responsibilities
* Central point of contact for the Leadership of the service
* Day to day co-ordination and delivery of all administration duties
* Taking calls and liaising with clients and professionals
* Completing follow up calls
* Processing cases and referrals
* Managing emails and all other correspondence
* Ability to work to tight deadlines
* Ensuring that the information provided is of the highest quality and that both clients and operational staff needs are met.
Essential Requirements
* English Language and Mathematics GCSE or equivalent grade C or above
* Demonstrable proficiency in Intermediate IT skills (Microsoft Office)
* Experience and ability to design, maintain and develop administrative systems and spreadsheets / databases
* Affinity with ethos of the charity (Living in a society free from Sexual Violence)
* Flexibility and the ability to adapt according to the needs of the service
Added Benefits
* A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
* A wellbeing day per financial year (1st April to 31st March)
* Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
* Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
* Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
* Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network.
* Annual pay review and employer contribution pension scheme.
Additional Information:
The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy.
Deadline for receipt of applications:
12 October 2025
Expected date for interviews:
20 October 2025
If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications.
To apply:
Due to Safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years.
Please complete the application form on the top right of the advert on our website. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email