Job Description
Please note that this vacancy involves a hybrid arrangement of home and office working and therefore candidates will need to be within a commutable distance of our Belfast Helpline office.
What is the NSPCC vision?
At the NSPCC, our vision is to end cruelty to all children in the UK. Every childhood is worth fighting for. This is our belief. It drives us. And it's why our Services team never stop sharing our learning, information, advice and support with everyone who needs it.
It's a unique and ambitious mission - join us as a Helpline Practitioner and create work that means the world.
What does the NSPCC Helpline do?
We are a fast-paced national Helpline which provides advice, information and support to members of the public and professionals who wish to access the NSPCC via telephone, email and social media.
Our priority is to empower the public to ensure children and young people are protected from harm. Using empathy and sensitivity, you will provide emotional support, practical guidance and help to anyone who thinks a child may be at risk of abuse. You will encourage and support them to look out for the children around them - to take action and give children a voice when they are unable to ask for help themselves. This is a fantastic opportunity for you to use your professional skills and existing safeguarding knowledge.
You w...