Sales Coordinator – Nottingham (Fairham Business Park)
Salary: Up to £26,000 basic (depending on experience) + bonuses/OTE
* Flexible benefits, up to 27 days holiday + bank holidays & additional leave purchase scheme
* Hours: 37.5 per week, Monday-Friday
* Sector: Packaging Distribution
Your Role: Sales Coordinator
As a Sales Coordinator, you’ll be the first point of contact for customer accounts, supporting the sales team by managing enquiries, processing orders, and keeping sales operations running smoothly.
What You’ll Be Doing
* Supporting sales growth by managing and streamlining order progression and customer communications.
* Using our CRM system (MS Dynamics) to track leads, update customer records, and monitor sales activity.
* Proactively contacting lapsed or underutilised accounts to unlock opportunities for up‑selling and cross‑selling.
* Collaborating with Sales Executives, purchasing, and logistics teams to ensure timely order fulfilment.
* Handling customer enquiries and processing orders with precision to maintain service excellence.
What We’re Looking For
* Minimum of 12 months’ experience in a sales coordination, administration, or support role.
* Proven track record in handling customer enquiries and outbound calls in a phone‑based environment.
* Excellent communication and relationship‑building skills with a friendly, professional manner.
* Strong organisational abilities with a keen eye for detail and the capacity to multitask in a fast‑paced setting.
* Proficiency in Microsoft Office and experience with CRM systems (experience with Microsoft Dynamics is advantageous).
* Familiarity with the packaging or distribution sector is a plus.
Benefits
* 25 days holiday (rising to 27 with service) + bank holidays
* Flexible benefits, including enhanced pension and life assurance
* Wellbeing and employee assistance programmes
* Extensive training and career development opportunities
* Employee discounts, volunteering days, and more!
We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. If you require any specific support or adjustments during the recruitment process, please contact our recruitment team.
No recruitment agencies, please.
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