Crisis lead / senior support

Location: Flexible (Base location dependent on successful candidate)
Salary: Competitive, dependent on experience
Contract: Full-Time, Permanent

We are looking for an experienced, motivated, and dynamic Crisis Lead / Senior Support professional to join our growing team. This is an exciting opportunity to coordinate and oversee specialist support packages for children and adults across the UK, including crisis, emergency, and complex care provisions.

You will be responsible for managing referrals, assessing needs, developing robust Care Plans and Risk Assessments, and ensuring high-quality service delivery. Working closely with local authorities, healthcare professionals, families, and support teams, you will play a pivotal role in achieving positive outcomes for the individuals we support.

• Manage referrals from assessment through to service implementation.
• Create and maintain detailed Care Plans and Risk Assessments.
• Coordinate nationwide support packages and crisis interventions.
• Build and maintain strong relationships with professionals, commissioners, and families.
• Support, guide, and oversee frontline support staff.
• Ensure services meet safeguarding, quality, and compliance standards.
• Monitor pack...