Customer Sales Co-ordinator
Bury St Edmunds, Suffolk
Permanent
Monday to Friday, 37.5 hours per week
£30,000 to £32,000 per annum
We are seeking a highly organised and detail-oriented Customer Sales Co-ordinator to provide vital support to a field-based sales team. The role focuses on managing administrative processes, analysing data to uncover new business opportunities, and ensuring seamless communication between internal teams and customers.
Key Responsibilities
Manage all administrative aspects of the sales process, from appointment scheduling to order fulfilment
Ensure timely follow-up on customer enquiries and assist with after-sales service
Maintain accurate records in CRM and internal systems
Analyse internal and external data to identify new business opportunities
Research markets, competitors, and potential clients to build a qualified lead pipeline
Generate and present reports to support sales strategy and planning
Track and report on key sales metrics
Work closely with field sales representatives to provide accurate data, leads, and sales materials
Communicate regular updates on leads, appointments, and customer feedback
Requirements
Experienced in sales operations, sales support, or a data-focused role
Strong analytical and research skills with proficiency in Excel and database tools
Experience with CRM systems (e.g., Salesforce) and data visualisation tools (e.g., Power BI) is advantageous
Excellent communication and organisational skills
Ability to multitask, manage priorities, and work independently
High attention to detail and accuracy
Proactive, problem-solving mindset with a collaborative attitude
If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)