Job Description
Role: Salesforce Loyalty Solution Architect
Type: Permanent (Hybrid 2 days on-site)
Location: Bradford
Salary: £90-95K D.O.E
Join Us as a Salesforce Loyalty Solution Architect
We are a global digital transformation partner working with some of the most recognised brands in the UK and beyond. Our mission is to drive meaningful change through technology—and that includes helping our clients build customer loyalty that lasts.
What this role offers you:
* Opportunities to lead innovative loyalty program solutions
* A collaborative environment with continuous learning and development
* The chance to work with diverse stakeholders on high-impact projects
About the Role
As a Salesforce Loyalty Solution Architect, your primary focus will be designing, implementing, and optimising loyalty programs using Salesforce Marketing Cloud and related platforms. You’ll play a strategic role in shaping customer engagement strategies through scalable, secure, and high-performing loyalty solutions.
Key Responsibilities
* Architect and implement loyalty program strategies within Salesforce Marketing Cloud
* Design loyalty features such as point systems, tier structures, and reward catalogues
* Ensure loyalty solutions are scalable, secure, and aligned with business goals
* Integrate loyalty programs with Salesforce (Sales Cloud, Service Cloud) and third-party platforms
* Lead solution design discussions with clients and stakeholders
* Optimise data flow, campaign execution, and user experience
* Collaborate with cross-functional teams to deliver end-to-end loyalty solutions
* Maintain DevOps pipelines using tools like Copado
* Produce high-quality technical documentation and manage project deliverables
Required Skills & Experience
* Proven experience in loyalty program architecture and implementation
* Deep understanding of Salesforce technologies (APEX, Visualforce, Lightning/LWC, Force.com)
* Salesforce Architecture certifications required
* Experience with Experience Cloud, Health Cloud, and Salesforce Industries (Vlocity/Omnistudio)
* Strong data modeling and API integration skills
* Familiarity with CI/CD practices and tools
* Excellent communication and stakeholder engagement skills
What We Offer
* Competitive salary and benefits package
* Pension, healthcare, life assurance, laptop, and phone
* Access to extensive training resources and corporate discounts
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