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Temporary customer service administrator

Tingley
Temporary
Huntress
Customer service administrator
€12 an hour
Posted: 14 May
Offer description

Our national client based in South Leeds are looking for candidates to join their team on a temp to perm basis. If you are an excellent Administrator with Customer Service skills please apply today.

This starting on 16th February

£12.21ph

This is a Hybrid role after training, training will be 2 weeks from Monday 16th February in Morley Head office.

Training hours will be Monday to Friday 9am to 5.30pm, office days are Tuesday and Wednesday.


Shift

* Monday to Thursday 10am to 7pm
* Saturday 8am to 2pm
* Friday and Sunday days off
* Total = 39 hours


Responsibilities

* Contract maintenance
* Maintenance of the database, with daily analysis
* Liaise with the Management Team regarding daily support activities
* Liaise with internal and external support services to resolve daily issues affecting customers
* Escalate issues in a timely and effective manner
* Proactively support the business to customer delivery service
* Provide enquiry resolution support to internal and external parties within targeted service levels
* Distribution of daily activity reports to external service providers


All About You

* Excellent PC skills, including MS Excel, Word and PowerPoint
* Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
* Excellent time management skills and ability to work under pressure to time critical deadlines
* Strong interpersonal and communication skills and ability to communicate at all levels
* Customer focused, with a proactive and innovative approach

Please apply today for an immediate start.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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