Overview
Workshop Supervisor
Location: Liverpool Airport
As Workshop Supervisor you will be responsible for assisting the Workshop Manager with the day-to-day management of the maintenance workshop, inspiring the team to drive engineering standards in providing safe, reliable, fit for purpose Ground Support Equipment (GSE) to Swissport’s ramp operations.
Responsibilities
* Lead the team in providing daily maintenance operations to consistently high standards.
* Put safety at the forefront of all activities and lead by example.
* Assist with the management of all staff, including recruitment, training, coaching, absence, disciplinaries and professional development.
* Drive continuous improvement and quality control measures to fulfil service levels and optimise delivery against KPIs.
* Manage spares inventory and budgetary control which includes ordering of parts, oils and lubricants and consumables.
* Use of the Swissport Fleet Management System to create and complete work orders, raise purchase orders, capture cost and maintain accurate asset information.
* Effective resource and capacity planning to optimise workflow through the maintenance workshop.
* Ensure compliance with Swissport, airport and customer global and local standards and policies.
* Liaison with internal and external customers and suppliers.
* Assist technicians in problem diagnostics and answer technical questions pertaining to GSE and provide trouble-shooting and diagnostic assessment of GSE faults as required.
* Assist with the management of post-incident investigations, root cause analysis and remedial action plans.
* Ensure all maintenance documentation is completed consistent with airline, airport, CAA and Swissport requirements.
* Ensure compliance with all airport authority, CAA, airline and Swissport security requirements.
* Other duties as assigned.
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local requirements.
Qualifications
Candidate Requirements
* Experience in engineering maintenance operations, preferably in a workshop environment.
* Good working knowledge of the applicable health and safety regulations for maintenance operations.
* Good leadership skills, able to lead by personal example, to motivate and develop team members.
* Working knowledge of continuous improvement methods such as LEAN 5S/6S principles.
* Effective stakeholder management and the ability to build relationships with both internal and external stakeholders.
* Strong track record of delivering against SLAs and KPIs
* Knowledge of fleet asset maintenance programs, e.g. Maximo/IMS-Fleet Maintenance Pro.
* Strong analytical skills and an inquiring mindset.
* Confident and effective communicator (written and verbal).
* Working knowledge of Ground Support Equipment, HGV, plant and forklifts (desirable).
* Experience working in a unionised workshop (desirable).
* Ability to travel when required.
* A full valid UK driving license.
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