Overview
Our Client, a leading car manufacturer are currently looking for a Service Adviser to join their business based out of their Toyota Reading Dealership. This role offers unlimited up sell commission, a team bonus & guaranteed bonus while on holiday or training!
Responsibilities
* Taking appointments from our lead qualification team
* Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
* Discussing various options available to customers working within the lines of their needs and budget
* Go over repair options & costs with customers making sure they understand what is required and why
* Speak to customers over the phone and F2F
* Work with the other Service Advisor’s so the customer has the best experience possible
* Giving an honest, transparent sales experience
* Meeting or exceeding targets based on sales and customer satisfaction
* Upselling additional work or service plans
* Delivering excellent service at all times making their experience enjoyable and memorable
About you
* Be an experienced Automotive Service Advisor
* Have excellent customer service ability and the desire to sell
* Interest in the Automotive industry
* Be a self motivated and driven individual
* Hold a full UK driving licence
* Thrive under pressure
* Be driven to succeed
* Work well in fast paced busy environments
About the company
Excellent basic salary and bonus scheme; Employee focused business; Full training given so you can become an accredited Service Advisor; Guaranteed average bonus based while on holiday and training; Bonus based on sales, customer service and add-ons; Ability to progress through internal promotion; Excellent benefits package, including pension, healthcare, and car leasing schemes; Flexible progression based on your career aspirations; Manufacturer based training
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