Salary: £50,000 - 65,000 per year Requirements: Strong technical background within an MSP or multi-client environment Experience in Managed Service Provider environments (essential) Proficient with Microsoft stack: Microsoft 365, Azure, Windows Server, Active Directory Knowledge of networking fundamentals (routing, switching, VLANs, Wi-Fi) Familiarity with next-generation firewalls (e.g. Fortinet, Sophos, WatchGuard, Palo Alto, etc.) Comfortable spending a significant portion of time on client sites Prior experience managing engineers or readiness to take on a management role Confidence and professionalism when dealing with customers Responsibilities: Spending around 60% of your time on client sites, delivering hands-on engineering and technical leadership Acting as the senior escalation point across multiple customer environments Providing hands-on support across Microsoft technologies and core infrastructure Conducting client visits, technical reviews, and solution discussions Defining technical standards and improving service delivery Hiring, onboarding, mentoring, and managing support engineers as the team grows Working closely with the owners to shape the technical roadmap of the business Technologies: Active Directory Azure Support Microsoft 365 Windows Office 365 Cloud More: We are a small, privately owned IT Managed Service Provider, currently entering an exciting phase of growth. We are looking for a Technical Engineering Manager who enjoys close customer interaction and wishes to step into a leadership role while remaining technically hands-on. Located commutable to Basingstoke, this permanent, full-time position offers a salary between £50,000 and £65,000, along with a company car. We provide a genuine opportunity to build and lead an engineering team within a supportive, owner-managed environment. last updated 6 week of 2026