Who we are: Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right? We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 5 million customers. There are some exciting projects coming up and we’ve got big growth plans. Want to join us? About the role: We are looking for a highly organised, motivated and proactive Office Coordinator to play a key role in ensuring the smooth day-to-day running of our workplace. Acting as the first point of contact for visitors and employees, you will create a welcoming and professional environment while managing a range of office and administrative duties. In this varied role, you will oversee reception responsibilities, office maintenance, health & safety procedures, and supply management. You’ll also provide general administrative support to the wider team, helping to maintain an efficient and well-organised workplace. If you thrive in a fast-paced environment, enjoy working with people, and take pride in delivering excellent service, this could be the perfect role for you. The role will require you to be on-site 5 days a week. Day-to-day responsibilities. Management of front of house and reception services To welcome and meet all incoming visitors in a professional and friendly manner, ensuring all visitor needs are met Oversee and manage meeting room requirements and complex scheduling Support with the events management, this is not limited to arranging in office or off-site events. Organise the end-to-end process of post, directing all on site deliveries and post for internal distribution, assisting with parcel collection and sending Support with o rder ing all stationery and consumables for the office and ensure areas are stocked and adequately and neatly kept and maintained Act as the main contact for building management and the cleaning company. Ensure all office spaces are tidy, organised, and fully functional. Address any maintenance issues and liaise with vendors for repairs. Ensure Health & Safety Compliance by maintaining workplace safety protocols and compliance with H&S regulations. Conduct routine safety checks and keep emergency procedures up to date. Work closely with the Office Management team and assist in ad-hoc and planned tasks as requested. W e’re looking for Previous experience in a similar role is essential Low-ego. There are no jobs too big or too small for you, you’re excited to get involved and stuck in. Whether it’ s rolling up your sleeves and putting out a bagel spread or negotiating with a critical vendor… you do what needs to be done. Highly organised and detail oriented. You pay attention to the little things and take pride in executing flawless processes. Trustworthy, honest, and able to work alone without supervision, as well as part of a team. An optimist. You keep a “can-do” mentality with a real sense of responsibility and have an eagerness to take on new challenges with excitement. A great communicator with strong interpersonal skills. You enjoy working with others and being part of a team! You intuitively understand how to manage your time and prioriti s e multiple tasks at once A problem solver… not just a problem identifier. You proactively come up with creative solutions to problems from ideation to execution. Excellent written and verbal communication skills, with a flexible approach and welcoming manner Benefits. Compensation & Savings: Pension scheme. Death in Service scheme. Income Protection. Share Options Scheme. 5% back on in-app purchases. £200 for WFH Setup. Health & Wellbeing: Private Medical Insurance including; GP consultations (video, telephone or face-to-face). Prescribed medication. In-patient, day-patient and out-patient care. Mental health support. Optical, dental & audiological cover. Physiotherapy. Advanced cancer cover. Menopause support. Employee Assistance Programme including: Unlimited mental health sessions. 24/7 remote GP & physiotherapy. 24/7 helpline for emotional & practical support. Savings & discounts on everyday shopping. 1:1 personalised well-being consultations. Gym membership discounts. Family Friendly Policies: Enhanced maternity pay. Enhanced paternity pay. Enhanced adoption pay. Enhanced shared parental leave. Learning & Development: Professional Qualifications. Professional Memberships. Learning Suite for e-courses. Internal Training Programmes. FCA & Regulatory training. Workplace Perks: Hybrid Working. Casual dress code. Workplace socials. Healthy snacks.