The purpose of this role is to provide administration support to the Links Centre team based within the Offender Outcomes department.
Responsibilities
Carry out administration duties, which includes, compiling the links centre daily lists, photocopying, filing and minute taking, dealing with internal and external telephone calls, booking of Teams meetings, video courts, agent’s video appointments and various correspondence as well as provide relief cover for HDC Admin with requirement to maintain competence in this role to fulfil this task effectively.
Provide relief cover for Casework (ICM) & My Compass Assessment Admin with requirement to maintain competence in these roles to fulfil these tasks effectively.
Responsible for maintenance and issue of Domestic stock to Links Centre & Regimes areas
Follow guidance of the SPS wages policy for the weekly administration and allocation of work parties on PR2/SharePoint for paying prisoner wages
Provide ad hoc assistance to the Casework Manager across the establishment and other team members as and when required, commensurate with role and level within the organisation
Collation, management, and dissemination of associated records in line with SPS, Government and Legislative Data Protection and records management requirements
Person Specification
SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements
Minimum of 2 National 5 or equivalent qualifications including English and Mathematics or relevant experience gained in a similar role/environment.
Knowledge, Skills and Experience Requirements
* Experience of carrying out administrative duties – such as answering of telephones, filing and input of data.
* Competent and experienced in the use of Microsoft Word, Excel and Outlook.
* Experience of understanding and following policy and procedures.
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