Duty Manager - London | £30,000 + service charge, premium benefits & five-star surroundings
We're looking for an experienced Duty Manager to join a prestigious 5-star hotel in London's exclusive Mayfair district. This is an exceptional opportunity to take the next step in your career within a world-class environment that values professionalism, development, and guest excellence.
Why apply for this Duty Manager role?
Because you'll be joining a luxury property that invests in its people and rewards quality service:
£30,000 per annum + service charge
Free laundry service
Monthly travel card upon completion of probation
Employee Assistance Programme
Introduce a friend bonus scheme
Meals provided while on duty
50% discount on rooms and F&B outlets for you, friends & family
Key Responsibilities:
As Duty Manager, you'll play a key role in maintaining the hotel's five-star standards and ensuring smooth daily operations:
Oversee and supervise the department's day-to-day activities
Check guests in and out using the Opera Cloud system
Conduct daily staff briefings and support team communication
Cover night shifts in the absence of the Night Manager
Ensure the highest levels of guest satisfaction and service delivery
What we're looking for:
We're seeking a confident and hands-on leader with strong operational awareness and attention to detail:
Proven experience in a leadership role within a 4 or 5-star hotel
Proficiency with the Opera Cloud system
Excellent communication and team management skills
A professional, guest-focused approach and calm under pressure
If you're ready to take the next step in your hospitality career as a Duty Manager in London, we'd love to hear from you. Apply now and become part of a renowned five-star team.
Job Number │ (phone number removed) / INDFOH
Location │ London
Role │ Duty Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy