Overview
Job Title: Account Handler - Automotive
Department: Automotive Insurance
Reports To: Account Service Manager / Team Lead
Type: Full-Time | Location: Birmingham Area
Salary: circa £32,000
About the Role
As an Account Handler in our Automotive division, you'll work closely with Account Executives to manage and develop a portfolio of commercial clients. You'll provide technical insurance support, risk advice, and assist in securing appropriate cover to meet client needs—focusing on both Motor and Non-Motor commercial insurance products.
Key Responsibilities
* Support Account Executives in servicing and expanding client accounts
* Liaise with clients to assess and review insurance requirements
* Source quotes and bind cover for direct Motor Trade clients
* Negotiate with insurers on new and existing policies
* Prepare accurate documentation and instructions for accounts processing
* Provide guidance on risk management and prevention
* Contribute to high standards of service, compliance, and client satisfaction
* Support with credit control where required
Compliance & Conduct
* Adhere to FCA conduct rules and maintain integrity, diligence, and transparency
* Ensure compliance with data protection, health and safety, and all regulatory frameworks
* Represent the company professionally and uphold its values and standards
Success in the Role
* Achieving KPIs and individual performance targets
* Positive stakeholder and customer feedback
* Consistent adherence to regulatory and company policies
* Ongoing professional development and training completion
What We're Looking For
Experience:
* Minimum 2 years in Commercial and/or Motor Trade insurance
* Proven experience using Acturis
* Confident in a sales-driven environment
Skills & Knowledge:
* Strong knowledge of General Insurance classes and UK insurance market
* Understanding of FCA compliance and underwriting principles
* Ability to write clear reports and maintain insurance registers
* Familiarity with IT systems and internal processes
How to Apply
Interested? Send your most up-to-date CV to Cat at i2i recruitment today!
Equality & Diversity
Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven\'t received a response within 5 working days, please understand that your application has not been successful on this occasion
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