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Who We Are
NHC is part of the Hart Learning Group which also includes Hart L&D, a progressive learning and development business that helps business clients of all sizes to engage with emerging talent, and the Hart Schools Trust. Read More
Our Values
We believe passionately in the power of education to enrich lives, raise aspirations and create prosperity for individuals, businesses and the communities we work in. Read more
Our Mission
Our strategic plan for 2019 - 2023 maps out the next phase of our journey as we seek to build our achievements and push Hart Learning Group towards outstanding in all aspects of work.
Please complete your application below, and we will promptly begin the recruitment process.
SALARY: Up to £40,000 per annum, plus pension
JOB TYPE: Permanent
HOURS: Full Time
LOCATION: Stevenage Campus or Remote
Closing Date: 22nd August 2025
About the Role:
We are seeking a dynamic and experienced individual to join our team as an Apprenticeship Delivery and Programme Design Lead. In this role, you will deliver and assess L5 Operations Management and L3 Team Leader Apprenticeships, supporting apprentices in their development and ensuring the high quality of their learning experience. You will also lead the design of the programme and curriculum, ensuring that the courses are up-to-date, aligned with industry standards, and provide an innovative, engaging and effective learning pathway.
If you have the skills and attributes detailed in the person specification below and experience to deliver the duties outlined in the job description, we look forward to receiving your application.
About the Organisation:
Hart Learning and Development is the business arm of North Hertfordshire College. We deliver Apprenticeships, traineeships and professional qualifications locally, nationally and regionally.
Our Apprenticeships Offer focuses on Health, Business, Construction Trades, management and professional course and provides training to large clients such as John Lewis Partnership and Lloyds Banking Group through to local SMEs. As a team, we employ 50 staff and have an annual turnover of £5,000,000.
MORE THAN JUST A SALARY
1. Contributory pension scheme
2. For a full outline of benefits, click here
PERSON SPECIFICATION
For the Person Specification and the full job description please follow this link
ROLES AND RESPONSIBILITIES
Main Roles and Responsibilities
3. Responsible for the delivery of a range of commercial, full cost and apprenticeship-component programmes in maths and English, ensuring consistently outstanding teaching, learning and assessment delivery.
4. Responsible for the monitoring and management of first line Additional Learning Support (ALS) for apprentices on programme. Where necessary to liaise with the specialist ALS team to ensure all relevant apprentices are fully supported.
5. Compliance check ALS claims from the first line team.
6. Take full responsibility for managing, supervising, monitoring and supporting a team of Tutors in their delivery of a positive learning journey by motivating, engaging and fully supporting them to achieve their expected key performance indicators including Functional Skills Success rates.
7. Effective team management including communication, recruitment, training, and performance management
8. Co-ordinate the set-up of new programmes including OneFile plans, timetables, rooming, learner registrations and enrolments, schemes of work and delivery plans. These include funded non-qualification courses.
9. Ensure apprentices complete their Functional Skills qualification in a timely manner and that End Point Assessment is not affected by this.
10. Lead through department collaboration and working closely with the data team to ensure learner achievement is being claimed in good time and monitor ILR data as part of the monthly business cycle to ensure learner data is accurate, including but not limited to achiever claims, breaks in learning, reinstatements and withdrawals.
11. Manage and maintain tutor’s caseloads and planning any required actions swiftly through monthly 121’s. Manage quarterly progress reviews planning with tutors for all learners to ensure reviews are carried out timely and are of high quality.
12. Contribute to the Hart Learning Group Quality cycle, performing developmental and formal observations and supporting tutors to develop.
13. Lead and manage highest quality compliance and qualification requirements from the start of the Apprentice journey to the end across the team of tutors and their Apprentices, ensuring risks are proactively mitigated.
14. Monitor and drive the team’s actions through data decisions to be proactively identifying risk management
15. Plan timetables supporting key account managers and ensuring schedules deliver to the highest standard and accurate progress updates.
General duties
16. To contribute to the effective management and promotion of equality and diversity
17. To work in accordance with the Health & Safety at Work Act, ensuring the College is a safe environment for staff, students and visitors.
18. To promote with staff and students the importance of safeguarding the welfare of children and vulnerable adults they are responsible for and come into contact with.
19. To work at all times in accordance with North Hertfordshire College’s policies and procedures.
20. To carry out such duties as may be required from time to time by the college that are appropriate to the grade of the post
This job description is intended as a general guide to the duties attached to the post and is not an inflexible specification.