Job Title: Service and Warranty Technician
Location: Redditch
Pay: £13.00 per hour
To work within Service and Warranty operations, to assist in the maintenance, repair and overhaul of windscreen wiper systems and associated product.
Key Responsibilities:
· Booking in and out of related product, using SAP system and RMA process
· Carry out mechanical and electrical repair, refurbishment and overhaul of returned product
· Inspect returned product, identify faults and troubleshoot issues
· Write reports detailing findings for returned product
· Dealing with customer returns and providing customer support
· Liaise with Quality Team on findings from product issues
· From time to time provide on-site support
Skills And Attributes:
· Experience in manufacturing is preferred
· Knowledge of reading and understanding technical drawings
· Soldering skills a bonus
· Computer literature – Experience with SAP, Microsoft Word and Excel
· Strong interpersonal, organisational and planning skills
· Good communication and interpersonal skills in order to liaise with customers
· Excellent oral and written communication
· Ability to present data effectively paying attention to detail
· Flexible proactive approach to work
· Ability to work in a team
· Ability to work in a fast paced, diverse, environment
· Ability to stay calm under pressure
If you are interested in our Service and Warranty Technician role, then please apply now or call the HR Team on (phone number removed)