Role Title: Interaction Designer
Duration: 6 month contract
Location: Telford, Hybrid 2 days per week onsite
Rate: up to £460 p/d Umbrella inside IR35
Role purpose / summary
This role is to support a new ‘digital-design’ team being set up to work alongside a larger, established digital forms delivery team. It is to digitise up to eight forms that are currently print & post. Because of the tight timescales this team will need to get up to speed quickly with lots of support from embedded people in the area to work on 8 forms (digital journeys) at the same time. The Digital Forms are designed & delivered using GDS design standards & patterns but not with the full digital service GDS livecycle. So the team needs to be able to make their own judgements on the right design, collaborate very actively with HMRC stakeholders and know when the journeys are ‘good enough’. This team will require people confident in digital GDS design standards but also able to work (with support) to deliver flexibly.
Some one will be expected to have experience with the gov.uk Prototype Kit and knowledge of HTML, for example what tags and attributes are and how to copy and paste code.
An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures users have a positive experience with a product or service. Satisfied users are more likely to continue using a product and recommend it to others.
Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.
Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams.
* Develop designs based on evidence of user needs and organisational outcomes.
* Ensuring that the interface is easy to use and navigate.
* Interpret evidence‑based research and incorporate this into your work –‑ Work with the product manager, digital service manager, business analysts and user researchers to refine the services in light of external factors such as changes to policy, legislation, technology or user requirements.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
#J-18808-Ljbffr