This apprenticeship offers practical experience in customer service, production and admin within a busy print based environment. You will be responsible to help with the day to day production of print jobs (no experience required) as well as imputing data into our job system. Customer Service • Respond to customer enquiries via email, and online platforms. • Provide accurate product information and guidance. • Assist with order processing and production. • Maintain a high standard of professionalism and customer care. Sales Support • Help identify customer needs and promote suitable products. • Update customer records and sales data in internal systems. General Administration • Maintain accurate documentation and filing. • Work closely with the warehouse team to ensure smooth order fulfilment. • Support day-to-day office tasks as required. Future Prospects: For the right candidate there will be the opportunity to progress into a full-time role. Training provided: Delivery to be completed on site and off the job training at your place of work. Apprenticeship standard: Customer Service Practitioner Level 2 Apprenticeship. Qualifications: GCSE maths and English at Grade 4 or above – Desirable Desired Skills: Positive attitude and eagerness to learn. Strong communication and interpersonal skills. Good attention to detail and organisational ability. Confident using basic IT systems (e.g., email). Ability to work well as part of a team. Desired qualities: Willing to learn – open to new skills, feedback, and training opportunities. Professional attitude – represents the company positively at all times. Reliable and punctual – committed to showing up and completing tasks on time. Team player – works well with others in a busy office and warehouse environment. Working week: Monday to Friday 9am – 5.30pm (30 mins for lunch) About the employer: Established in 2000, Anorak Offers the complete digital print package ranging from business cards to billboards and pretty much everything else in between.