Client Host - Mayfair, London
We are searching for one of Londons finest hosts. Someone who lives and breathes luxury hospitality and is ready to step into the world of high-end retail. This role sits at the heart of central London where standards are exacting, the welcome is everything, and the smallest detail matters.
The role
Create an effortless, elegant first impression for every client
Guide visitors through their journey and introduce them to the right specialists
Oversee appointments and daily flow with precision
Manage waiting times with calm confidence
Serve refined refreshments and support discreet VIP hospitality
Offer thoughtful recommendations on Londons hotels, restaurants and cultural highlights
Maintain relationships with leading concierge teams
Protect the atmosphere of the store by anticipating needs and resolving issues early
The profile
Background in luxury hospitality or private members clubs
Poised, articulate and naturally warm
Deep understanding of etiquette and high-touch service
Strong knowledge of London and its cultural landscape
Resilient, composed and confident during peak periods
Immaculate presentation
Interested in growing into luxury retail over time
The offer
Full-time, 37.5 hours per week
9am to 6pm
Competitive salary, allowances and bonus structure
Three days of onboarding, including etiquette training
If you aim for the highest standards and want to build a long-term career within luxury retail, this is a rare opportunity to step into a world defined by craft, culture and discretion.
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