Overview
Territory Manager Straumann - South London. Reports to: Regional Sales Manager. Location: Field-based within assigned territory. Job purpose: As a key commercial driver, the Territory Manager builds strong customer partnerships and delivers sustainable business growth. The role focuses on maximizing sales, profitability, and account penetration by identifying new opportunities, driving strategic customer engagement, and promoting the full Straumann Group portfolio—including digital solutions. The TM acts as a trusted advisor, delivering value beyond the product through insight, education, and a deep understanding of customer business objectives.
Key Responsibilities
* Strategic Sales & Territory Management: Drive territory growth through targeted acquisition, retention, and development strategies using CRM tools; create and execute territory plans aligned with broader commercial goals.
* Pipeline Management & Forecasting: Maintain the sales pipeline, provide accurate forecasts, and inform decisions.
* Customer Growth & Account Development: Act as a strategic business partner to existing and prospective customers; identify growth opportunities within accounts and the wider market; customize commercial proposals based on customer clinical and business needs.
* Customer Education & Market Engagement: Deliver engaging product and business education sessions (in-person and digital); educate on clinical pathways, digital workflows, and practice success; present confidently to various audiences and adapt messaging as needed.
* Digital & Portfolio Expansion: Promote the full portfolio—including digital solutions, SaaS, and services; demonstrate deep understanding of digital dentistry and consultative selling; cross-sell across brands and product lines to provide holistic solutions.
* Market & Competitor Intelligence: Stay ahead of industry trends, emerging technologies, and competitor movements; translate insights into value-added conversations and recommendations.
* Reporting & Data Utilization: Use data to inform decision-making, spot trends, and drive territory performance; maintain up-to-date CRM reporting.
What Makes You Successful in This Role
* Mindset & Behaviours: Growth mindset with curiosity and adaptability; strong ownership, entrepreneurial and proactive with a challenger attitude; open to feedback, coaching, and continuous improvement; authentic relationship builder with charisma and intention; customer-centric with a passion for elevating practice performance.
Skills & Competencies
* Strategic thinking with consultative selling ability; excellent verbal, written, and digital communication; strong presentation and facilitation skills; commercial and clinical business acumen; ability to navigate ambiguity, prioritise, and thrive under pressure; socially media savvy and digitally literate.
Qualifications & Experience
* Proven experience in sales, customer development, or business consulting; dental, healthcare, or medical device experience is a plus; transferable skillsets (e.g., teaching, clinical roles, military) are highly valued; familiarity with CRM systems, data analysis, and digital platforms; bachelor’s degree preferred but not mandatory.
Note: This description reflects the responsibilities and requirements for the Territory Manager Straumann - South London role and is intended for candidate guidance.
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