Are you a senior pharmacy professional looking for a new opportunity to lead, influence and shape clinical services across Scotland?
Do you thrive in a fast‑paced, complex healthcare environment where clinical judgement, autonomy and responsive decision‑making are essential?
Are you passionate about supporting multidisciplinary teams, enhancing patient care, and driving improvement across national services?
Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.
Our Regional Centres are located at Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This post will be based in our South Queensferry Regional Centre.
The Role
The Regional Pharmacy Advisor is responsible for the management of all pharmaceutical elements of NHS 24 Contact Centres to ensure delivery of a safe, efficient and effective service. This includes the identification, development, implementation and evaluation of pharmacy work streams that will add value to the service. The post holder is also responsible for the direct line management of NHS 24 Pharmacy Advisor(s).
The successful candidate will be responsible for leading on specific pharmaceutical topics (local and national) contained within the NHS 24 Clinical Road Map and other work/initiatives as agreed by the post holder's line manager and the Head of Pharmacy.
Key Responsibilities
Provide pharmaceutical expertise at a senior level combined with a clinical operational role which includes the provision of clinical supervision and support of the multidisciplinary team on the operational floor.
Develop and enhance the NHS 24/pharmacy interface in line with local and national priorities and ensure community pharmacy is seen as a key clinical care provider and an appropriate referral route.
Provide robust pharmaceutical advice and support to patients and the public through participation in direct patient/carer contact over the phone or by giving advice to nurse advisors, call handlers, GP's, dental nurses, team leaders and HIA's when required in the live clinical environment.
Contribute to planning, development and delivery of educational sessions for undergraduate, pre-registration and qualified pharmacists (including 'return to practice') in collaboration with the Scottish Schools of Pharmacy and NHS Education for Scotland.
Successful Applicant Will
Be a registered member of the General Pharmaceutical Council (GMC)
Be educated to SCQF Level 11 in Pharmacy or earlier equivalent
Demonstrate Pharmacy practice experience with strong community pharmacy knowledge
Be experienced in working with multidisciplinary environments, providing clinical supervision, medicines advice and managing complex medication enquiries
Benefits
NHS 24 offers a complete benefits package, with a 12-month fixed term contract on Band 8a £62,681 - £67,665 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We Also Offer You Many Supportive Policies To Enhance Your Employee Journey And Have a Comprehensive Employee Assistance Programme Provider, Cycle To Work Scheme, Bursary Scheme And a Range Of Learning And Development. As An NHS Scotland Employee You Will Be Entitled To
35 days annual leave (rising to 41) pro-rata
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
NHS discounts on goods and services
HELP, employee support and assistance
This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.
Interested?
Please access the Digital Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.
We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.