Location
H&M Belfast, Northern Ireland, United Kingdom
Job Title
Department Manager
Job Description
This is a permanent position offering 39 hours per week. The role is based in our H&M Store on Royal Avenue, Belfast. Our leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the sales and profit of the store and, along with your team, deliver a Customer First Experience.
Key Responsibilities
* You lead with a vision to secure the best experience for all our colleagues and customers.
* You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
* You analyse and follow up on sales & profit KPIs for your department.
* You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers.
Qualifications
* Management experience in a customer-facing environment.
* Previous experience of leading and managing teams.
* A passion for profitability and people.
* A customer‑first mindset.
Additional Information
Availability: 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, and Afound. In addition to the staff discount, all employees are included in our H&M Incentive Program – HIP. For more information on the program, please visit the H&M website.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we are determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, perceive possibilities, and relate to colleagues and customers worldwide. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as it may unintentionally invite bias.
Company Description
H&M Group is a family of brands, including H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, and Afound. Our people are the driving force behind our commitment to meaningful growth and sustainable lifestyles. Help us re‑imagine fashion and together we will reshape our industry. Learn more about H&M Group and the H&M brand on our websites.
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Management
Industries
Retail
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