People Operations Coordinator
Permanent
Central London
Hybrid
c. £48,000
The People Operations Coordinator will join a close-knit ops team, supporting the delivery of people strategies and operational excellence across the firm. You will play a key part in the day-to-day running of HR operations, ensuring that employees and managers receive timely, accurate, and high-quality support. This is a varied and fast-paced role offering excellent exposure across all aspects of the employee lifecycle. You’ll work closely with colleagues across People Operations, Recruitment, Learning & Development, and Business Partnering, with opportunities to get involved in projects and process improvements.
Responsibilities:
* Act as the first point of contact for employee and manager queries, providing guidance on policies and procedures.
* Maintain accurate and compliant employee records, ensuring data protection standards are met.
* Manage updates to HR systems and assist with reporting on key people metrics.
* Support payroll, benefits, and policy administration, ensuring accuracy and timeliness.
* Contribute to HR projects and initiatives aimed at improving processes and automation.
* Support wider People team activities such as performance appraisals, engagement surveys and policy reviews.
* Manage onboarding, RTW/compliance and new joiners.
About you:
* Experience in HR administration or shared services, ideally within a professional or corporate environment.
* Strong customer service orientation and ability to handle queries efficiently and professionally.
* Confident using HR systems and Microsoft 365 applications.
* Excellent organisational skills, attention to detail and ability to manage multiple priorities.
* Clear communication skills, both written and verbal.
* Discretion, integrity and genuine enthusiasm for building a career in HR.