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3043 - Customer Service Advisor (Reading), Reading
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Client:
SRG
Location:
Reading, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
11787a76241e
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
CUSTOMER SERVICE ADVISOR
Carbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Reading.
ROLE: Customer Service Advisor
SALARY: £14.79 p/h, circa £28,400 per annum (PAYE)
JOB TYPE: 3 months with extension likely
LOCATION: Reading (RG1) - No. 1 43 The Forbury Forbury Road, Reading RG1 3JH
HOURS: Full time, 37 hours, Monday to Friday
WORKING PATTERN: Hybrid working - currently 2 days in the office and 3 days at home. This is NOT a fully remote position.
THE ROLE:
* You will support the already customers ranging from both inbound and outbound telephony.
* You will support the already customers via email and website communications.
* You will check outbound/inbound customer letters.
* Telephony experience is essential for this role.
THE SUCCESSFUL CANDIDATE:
* Must be comfortable handling high volume of calls daily.
* Knowledge of utilities is desirable, although training will be provided.
* Good IT Skills.
* Ability to stay calm under pressure.
Application by CV or call Paloma Lopez at Carbon60 on 07360 514 822.
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