Your new company A fantastic opportunity has arisen for a senior operational leader to join a high-growth building services organisation specialising in offsite-prefabricated, innovative, and sustainable M&E solutions. This business designs, develops, and delivers modular energy and plantroom solutions for major projects across the UK & Europe, offering full turnkey design, build, and operate services for large-scale energy centres and district heating schemes. Their offsite operations are rapidly expanding, and they are now seeking a Head of Operations (M&E) to provide strategic leadership across multiple delivery functions and to support long-term growth under a major framework project. Your new role The Head of Operations (M&E) will lead and shape the operational delivery of the organisation's offsite modular plantroom framework. This includes full leadership of mechanical, electrical, BMS and offsite assembly teams, along with responsibility for subcontracted labour management. This is a senior leadership role, sitting on the project's SLT, with visibility across commercial, design, engineering, quality and logistics. You'll drive operational strategy, team development, performance governance, and continuous improvement across a rapidly scaling manufacturing and assembly environment. Develop, strengthen and support offsite operations teams to meet current and 5-year projected framework demand. Define clear roles, responsibilities and decision-making processes to support business scale-up. Recruit key operational talent across M&E, BMS and offsite assembly functions to meet growth and improve cycle times. Mentor and support managers to stabilise team structures and develop matrix-based planning systems. Implement workload forecasting tools, process automation and KPI-driven reporting for all operational functions. Provide operational insight across design, engineering, planning and quality teams to optimise overall project delivery. Drive a continuous improvement culture focused on improving cycle times and sustainably reducing programme durations. Manage subcontract labour against project requirements, ensuring alignment to programme and capacity needs. Establish robust reporting on operational performance to support investment decisions and future work-winning activities. Maintain visibility of workload, capacity, risks and delivery constraints across short, medium and long-term plans. Lead adoption of digital planning and scheduling tools to enhance governance and forecasting accuracy. Act as executive sponsor for Health & Safety, Quality and compliance across all operational activities. Ensure company, client and statutory governance standards are fully met. Promote operational excellence through investment in automation, modularisation, standardisation and digital tools. Requirements - What You Need to Bring Proven experience as a senior operations leader within data centre, modular or mission-critical sectors. Strong mechanical, electrical, BMS or construction background, ideally with modular or offsite experience. Demonstrable experience scaling operations while protecting margin, programme and quality. Data-driven and confident leading multi-disciplinary teams in complex project environments. Strong commitment to quality, health & safety, environmental compliance and governance. Proven ability to recruit, develop and build high-performing operational teams. Excellent commercial awareness and the ability to analyse KPIs and production metrics to drive improvement. Desirable Experience Experience working with hyperscale data centre clients or digital construction tools (e.g. BIM). Chartered Engineer status (CEng) or working towards chartership. Strong commercial experience including budgeting, forecasting and managing contractual/supply chain risk. Experience leading multi-site operations and developing high-performing teams. Experience with ISO-aligned management systems, Lean, Six Sigma or continuous improvement methodologies. Knowledge of sustainability, carbon-reduction and ESG-driven operational frameworks. Why Join? This is a rare senior operations leadership role that offers full strategic influence without the travel demands typically associated with high-level M&E or modular delivery positions. As Head of Operations, you will shape the direction of a major long-term framework, drive operational excellence across multiple technical functions, and sit at the heart of strategic decision-making-all while being based on one site. You'll be joining an ambitious, well-invested organisation at a pivotal stage of growth, with the opportunity to build and scale high-performing teams, modernise processes, and influence business-wide operational strategy. This is a role where your decisions genuinely matter, and where you can deliver impact without compromising work-life balance. Employee Benefits Include: Full in-house training and structured career development Competitive pension scheme Life assurance Health cash plan Free annual health check 30 days annual leave (increasing with service) Regular social events via the Health & Wellbeing committee Free onsite parking Complimentary coffee, tea, hot chocolate and fresh fruit Supportive and friendly working environment within state-of-the-art facilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Operations Director Project Director Senior Operations Manager M&E Project Director Benefits: Highly Attractive Salary