Post Office Counter Supervisor This is a key role in managing our busy in-store Post Office counter in Kennys Foodfare, Kilrea. Post Office hours are 9am to 5pm (Monday to Friday) and Saturday (9am to 2pm). This role is 4-5 shifts per week (Monday to Friday) and a Saturday on a rota basis. Duties will include: Leading and motivating your team to deliver exceptional customer service at the counter, offering a range of services at our community focused post office Manage financial accountability including daily reconciliations, branch audit and cash handling protocols. Listening to and understanding our customer needs and advising customers about our products and services Manage parcels and mail items with Post Office and external carriers Ensuring full compliance with Post Office Ltd, policies, procedures and security standards Prepare till floats and cash office duties Investigation and management of any queries/issues arising Complete other duties as required by the role You will need to have - Strong attention to detail and accuracy - Experience of working in/running a busy post office counter, including carrying out daily, weekly and monthly balances, ordering cash/change - Strong understanding of compliance, security and regulatory requirements. ideally within a Post Office or similar regulated service - An enthusiastic, hands-on approach to support and develop your team - Excellent organisational and communication skills, with the flexibility to respond to changing priorities. We look forward to hearing from you Skills: post office experience, accuracy, numerical Benefits: On site parking,