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Government Relations and Public Affairs Co-ordinator, Pontypridd
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Client:
Transport for Wales
Location:
Pontypridd, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1c54c68d6020
Job Views:
6
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.
We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The purpose of the role is to support with issues that are often sensitive, of high importance, urgent, and raised on behalf of the customers and communities we serve, to ensure stakeholders managed by the team feel informed and included in Transport for Wales (TfW) activities, and the organisation retains its commitment to openness and transparency.
* Maintain accurate and effective record keeping by working with colleagues across the business to understand progress/development of, and TfW’s position on, operational policy and other matters of interest to stakeholders managed by the team.
* Work with colleagues across TfW to coordinate internal responses to casework, managed by the delivery partners to promote the importance of delivery, accountability and transparency is maintained. Work with colleagues and relevant teams across TfW to draft responses to correspondence received by political stakeholders, to ensure accuracy and adherence to required processes and governance.
* Seek the necessary approvals to issue responses or escalate matters by following business requirements and protocols, in a timely manner, to prevent reputational damage.
* Source and draft content for communications, such as newsletters and briefings issued by the team, by gathering accurate information from colleagues in Stakeholder Engagement and other relevant teams and writing audience-appropriate content to raise the profile and positive impact of TfW for Wales and Borders.
* Prioritise organisation, ensuring it remains paramount by supporting the delivery of meetings and events managed by the team, including administrative support to our advisory panels, to ensure they achieve the intended outcomes.
Who we’re looking for
* Excellent communications skills (primarily written), with the ability to understand and interpret complex information, and to communicate this accurately and effectively to a range of audiences.
* Experience of planning, prioritising and consistently delivering work to a high standard and by the required deadline.
* Experience of building positive working relationships to support achievement of objectives.
* Experience of using Microsoft Office, and the ability to quickly learn new platforms.
* Basic knowledge and understanding of the political environment in Wales.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
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