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Apprentice Customer Service Team Member
, Apply From: 05/06/2025
Learning Provider
Delivered by SR APPRENTICESHIPS LIMITED
Employer
PASK LTD
Vacancy Description
* Answer incoming customer inquiries
* Engage with customers in a friendly and professional manner while actively listening to their concerns
* Resolving specific customer queries on their behalf
* Pro-actively solving problems
* Developing and maintain a good understanding of our systems, couriers and products
* Applying credits and checking invoices where required
* Creating accurate records containing all relevant information to enable support requests to be resolved to the timelines and standards required
* Creating accurate records containing all relevant information to enable support requests to be resolved to the timelines and standards required
* Maintaining trackers and spreadsheets to ensure customer service levels remain high
* Administration duties that revolve around maintaining documents and supporting the wider team
* Other duties as requested to support the team
Key Details
Vacancy Title
Apprentice Customer Service Team Member
Employer Description
Our company is growing at pace but remains a small team, so it’s an exciting opportunity to join an organisation where you can make a real difference and feel a key contributor to the success.Passionate and motivated people are the driver behind our growth so we’re looking to expand our team and you could be part of our success story.
Vacancy Location
PASK LTD T/A INXPRESS (OFFICE 20) TOLL BAR HOUSE BUSINESS CENT ILKESTON DE7 5FH
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000324111
Key Dates
Apply From
05/06/2025
Closing Date For Applications
2025-06-29 23:59:59
Interview Begin From
Possible Start Date
2025-06-30 00:00:00
Training
Training to be Provided
* All training will be carried out at the employers location
Learning Provider
SR APPRENTICESHIPS LIMITED
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsLogicalTeam workingInitiativeNon judgementalPatience
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