Fraud manager

Job Description

f you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”.

Role: Fraud Manager

Location: Darlington, UK

Contract: Permanent

Mode of Working: Hybrid

Are you looking to leverage your skills in Public services domain?

We have a great opportunity for you – Fraud Manager!

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Opportunity to shape fraud prevention in a high-profile public service environment
• Work within a complex, regulated pensions landscape with strong governance focus
• Contribute to protecting customer outcomes and scheme integrity at scale

The Role

Lead the delivery of financial crime prevention activities within a large-scale pensions administration environment. The role is responsible for ensuring effective transaction monitoring, fraud risk assessment, and regulatory compliance, while supporting the design and continuous improvement of fraud frameworks, controls, and processes. You will manage investigation activity, provide expert guidance across the business, and contribute to safeguarding customers and scheme integrity through robust financial crime controls.

Your responsibilities:

• Lead and manage transaction monitoring activities, ensuring alerts are reviewed and resolved in line with defined procedures
• Conduct detailed investigations into suspicious transactions, analysing account behaviour and identifying potential fraud, money laundering, or financial crime risks
• Maintain accurate and auditable records of investigations, decisions, and escalation outcomes
• Assess financial crime risks within processes and systems, ensuring appropriate controls are in place and operating effectively
• Provide expert advice and guidance to business teams on fraud prevention and compliance requirements
• Support the development and enhancement of fraud detection frameworks, including rules, monitoring, and reporting capabilities
• Produce management information and reporting on financial crime trends, risks, and control effectiveness
• Collaborate with internal teams and external stakeholders on financial crime matters, including regulatory and reporting obligations
• Contribute to projects and change initiatives to ensure financial crime prevention requirements are embedded in service design

Your Profile

Essential skills/knowledge/experience

• Strong knowledge of financial crime prevention, including AML, sanctions, anti-bribery, and fraud risk frameworks
• Experience in transaction monitoring and investigation of suspicious activities
• Proven ability to manage and develop teams in an operational or compliance environment
• Strong analytical skills with the ability to interpret transactional data and identify risk patterns
• · Experience working within pensions, financial services, or regulated environments
• · Knowledge of financial transactions in a pensions context
• · High attention to detail with the ability to follow and enforce structured procedures
• · Strong communication and stakeholder engagement skills
• · Ability to work independently and make informed decisions in complex scenarios
• · Proficient in MS Office and reporting tools

Desirable skills/knowledge/experience:

• Experience working with public sector or pension schemes
• Familiarity with regulatory reporting (e.g., SARs, Action Fraud reporting)
• Understanding of automatic enrolment processes

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps:

Application Process (optional)

• Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com
• Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter.
• Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit.
• HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.