Overview
Senior Quality Assurance Manager - GCB4 - Global Professional Practices - Internal Audit - Birmingham / Edinburgh / Sheffield
Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning. We are seeking an experienced professional to join the Global Professional Practices (GPP) team in the role of Senior Quality Assurance Manager. This will be a key role within the GPP team, crucial to the execution of the Global Internal Audit (GIA) Quality Assurance and Improvement Programme (QAIP). You will report directly to the Head of Quality Assurance (CIB, HBEU, HSBC UK, Risk, Finance, Strategy and Governance).
The main goal is to ensure that GIA’s activities are effective and meet the Institute of Internal Audit (IIA) Standards, regulatory expectations, and GIA's Internal Audit methodology. The role supports GIA's ambitions to be a valued and strategic internal audit partner, delivering coordinated, risk-based assurance and pragmatic insight to contribute to the bank's success for the benefit of shareholders and customers. We aim to set industry standards and drive digital innovation for better quality, efficient and effective assurance activities.
The base location for this role is Birmingham/Edinburgh/Sheffield with a hybrid working pattern.
Responsibilities
* Develop a risk-based Quality Assurance review program, including continuous monitoring, thematic reviews and audit assessment (QA review) in accordance with IIA Standards, regulatory expectations, GIA's QAIP and leading industry practice.
* Prepare detailed, high-quality reports for senior management, highlighting trends, risks and areas for continuous improvement.
* Communicate identified issues with stakeholders in a timely and proactive way, identifying root causes and assessing the possible strategic implications and solutions.
* Monitor and track the resolution of QA and regulatory findings, ensuring timely and effective remediation by the audit team.
* Build effective and credible working relationships with all GIA staff, including the wider GPP team to deliver QA work and training programs consistently, efficiently and effectively.
* Drive a culture of quality, continuous improvement, innovation and professional skepticism within the GIA function, including the use of data analytics and automation.
Qualifications
* Breadth of experience within the Banking or Financial Services sector with a broad range of relevant experience, including but not limited to Corporate and Institutional Banking (including financial markets), risk, finance, Internal Audit, or External Audit.
* Extensive expertise in audit methodologies, risk assessment and control frameworks with a good understanding of industry regulations, and staying abreast of changes in the business, digital innovation and regulatory environment.
* Excellent written and spoken communication skills; ability to communicate with impact and articulate information to wide and varied audiences.
* Excellent stakeholder engagement, evidenced by influencing senior stakeholders and using compelling arguments to persuade and gain support and commitment from others.
* Strong analytical, problem-solving, organisational, lateral thinking and interpersonal skills, with the ability to apply knowledge of the business and market to make good and timely decisions.
* Action-oriented, showing how you take on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm, and proven ability to meet deadlines to support group objectives.
The role may also include additional information related to diversity, inclusion and recruitment processes in line with HSBC policies.
Additional information
You'll achieve more when you join HSBC. We are committed to an inclusive workplace and provide reasonable adjustments to remove any disadvantage in considering candidates for roles. We are proud members of the Disability Confident Scheme and will offer an interview to disabled candidates who meet the minimum criteria. If you need information in a different format or require accommodations to apply, contact our Recruitment Helpdesk at Email: hsbc.recruitmenthsbc or Telephone: +44 2078328500.
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