Social network you want to login/join with:
Job Details
Position: Service Advisor in Ripon
Working Hours: 42.5 hours (Monday - Friday) / Saturday mornings on a rota basis
Salary: Basic up to £26,000, OTE approximately £30,000
Company: Reputable automotive retailer with an established franchise dealership
Responsibilities
1. Act as the first point of contact for customers, both in-person and over the phone.
2. Book appointments and schedule work for the workshop team.
3. Provide accurate quotations for services.
4. Upsell additional services and products where appropriate.
5. Maintain accurate records of customer interactions and vehicle service history.
6. Liaise with the workshop team to ensure work is completed on time and to a high standard.
7. Manage customer expectations and resolve issues that arise.
Candidate Requirements
1. Experience acting as a Service Advisor in the motor trade.
2. Confidence using Kerridge or similar dealership management systems.
3. Strong customer service skills and a considered approach.
4. Excellent interpersonal and organizational skills.
5. IT competency.
Benefits
1. Competitive salary and OTE.
2. Excellent career progression opportunities.
3. Healthcare Cash Plan.
4. Manufacturer training.
5. Join a well-established dealership with a long-standing reputation.
If interested, please contact Harry Culley at Perfect Placement to find out more about this vacancy or other Motor Trade Jobs in Ripon. Our team of Automotive Recruitment Consultants is passionate about connecting jobseekers with the best opportunities in the automotive industry.
#J-18808-Ljbffr