Job Title: Salesforce Business Analyst
Hybrid: 2 -3 days a week working from the office
Location: Northampton, UK
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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
Capgemini Financial Services is seeking a skilled and passionate Salesforce Business Analyst to join our Onboarding Migration Team, supporting the migration of customer data across platforms. This role is critical in ensuring smooth onboarding processes and successful delivery of migration projects. You will work closely with cross-functional teams to elicit requirements, manage stakeholders, and document both current and future state workflows
1. Lead and facilitate workshops to gather and validate business requirements
2. Engage with stakeholders to understand business needs and priorities
3. Document As-Is and To-Be process flows
4. Manage and prioritize change requests and requirements
5. Define and maintain project scope documentation
6. Use Jira to track and manage requirements and tasks
7. Support change management activities related to onboarding and migration
8. Collaborate with technical teams to ensure alignment between business and technical requirement.
Your Profile
9. Proven experience as a Business Analyst in complex environments
10. Strong skills in requirements elicitation, stakeholder management, and workshop facilitation
11. Proficiency in Jira for tracking and managing requirements
12. Experience in documenting project scope, process flows, and change requests
13. Understanding of change management principles
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.