Job Purpose To generate profitable new business and to exceed new business targets in line with business plans. This can be achieved by identifying leads, securing new accounts and developing existing business within a competitive market. To build strong customer relationships and maintain an exceptional level of service to ensure customer retention. Role Accountabilities and Main Duties: Manage with a strong objective to maintain and build on the following: To sell the company's services and products to ensure the achievement of targets, Key Performance Indicators (KPI's) and overall business objectives. Develop strong relationships with new and existing customers with a strong objective on maximizing their spend with i2 Fast. To generate prospects, follow up leads, attend sales meetings, generate quotes and conversion of quotes into new business. To produce reports for the Commercial Director as required. Ensure all sales documentation, records and any other systems utilised by the company are maintained with up to date information. To represent the company at client meetings and to prepare quotations and proposals and to follow up on these quotations. To work closely with operations in preparing quotations to ensure that the pricing achieves profit expectations and contractual obligations can be met. Input on reporting, forecasting, planning and market intelligence plus new business initiatives. To provide marketing information to the management team on competitor's activity and new business opportunities. To input into the development of the company's sales and marketing strategies, in identifying market sectors, new business opportunities and threats to the business. To work closely with the Marketing Team on developing marketing initiatives to generate new business. To maintain contact with clients to ensure satisfaction with the company's services. To draw to the attention of the Directors and Managers cases of dissatisfaction for remedial action ensuring that such cases are followed through to a satisfactory conclusion. To be an ambassador for the company identifying and promoting the business ethics of the wider industry by attendance of professional meetings, conferences and exhibitions. To undertake such other duties as may be commensurate with the post. This does not purport to cover all aspects of the jobholder's duties but is intended to be indicative of the main areas of responsibility. Generic Requirements Finance To have a good understanding of costing and pricing strategies and assist in the preparation of commercial proposals for clients. To ensure an understanding of the annual budget of the laboratory. People To partake in any developmental training as required in compliance with the company standard. Responsible for promoting a professional image of the Company and for complying with the company's Equal Opportunities and Harassment Policies at all times, including work related events which take place outside normal working hours. Read and comply with company rules, procedures, agreements and any notices displayed by the Company particularly those associated with contractual obligations and requirements. Quality To operate in line with i2 Fast Quality systems with specific reference to retailer standards, reporting, contract review, complaints and non-conformances. Health and Safety All staff have a duty to work in accordance with the Health & Safety at Work Act (1974), COSHH Regulations (1988) and other relevant policies and procedures. Comply with all relevant Health, Safety and Security Regulations. Person Specification Essential Executive level presence and influence with previous experience in account management / customer service / sales. Knowledge and experience of the Food Testing Market. Proven Sales ability Excellent presentation, communication (written and verbal), and interpersonal skills. Experience and confidence of presenting to both internal and external audiences. Full, clean driving licence. Desirable: Educated to degree level or equivalent within a scientific discipline. Capabilities: Ability to influence key decision makers. Self-motivated, personally resilient and disciplined. Tenacious and target driven Strong organisational, multi-tasking and time management skills Ability to understand customer requirements and translate them into viable business development opportunities. Expect regular and extensive time to be in the field visiting clients and the i2 Fast laboratory network.