Overview
Are you passionate about making change happen?
Reporting to the HR Change Manager, you’ll play a pivotal role in supporting Screwfix through an exciting business transformation powered by our Sunrise programme.
This isn’t just about processes and systems - it’s about people. You’ll be at the forefront of helping our teams feel confident, engaged, and ready to embrace new ways of working. From embedding fresh technology to shaping smoother processes, you’ll make sure our colleagues are set up for success.
If you thrive on driving positive change, enjoy bringing people on the journey, and want to make a real impact on the future of our business, this role is for you.
At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.
Work-Life Balance:
Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life’s priorities, whether it’s the school run or personal time.
Belonging & Growth:
From day one, you’ll feel part of a team that values your voice and supports your growth. We’re proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you’ll thrive here
Sustainability That Matters:
We’re committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations.
Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.
Responsibilities
1. Support development and implementation of a comprehensive change management strategy in association with Screwfix change colleagues, on relevant projects work collaboratively with the Systems Implementation (SI) Partner, Programme Lead and key stakeholders.
2. Collaborate with business-based colleagues, function leads and 3rd parties to assess the impact of proposed changes on colleagues, culture, and business operations.
3. Work effectively within the wider change team, ensuring and facilitating strong collaboration, leading on specific deliverables within the change plan or standalone projects as agreed to support successfully delivery.
4. Ensure communication plans and materials to effectively convey the purpose, scope, and benefits of change initiatives to employees at all levels are in place.
5. Provide expertise and insight, supporting a growing change management capability within the business to drive improvements and continued efficiencies.
6. Provide coaching and support to people managers to help them effectively lead their teams through periods of change.
7. Play an active role in the readiness, change and training activity that will be required to ensure Screwfix employees will be well placed to adopt the relevant changes.
8. Working closely alongside relevant stakeholders, identify potential risks and obstacles to change implementation and support strategies to address them proactively.
9. Monitor and evaluate the progress of change initiatives, gathering feedback from stakeholders and adjusting strategies as needed to ensure successful outcomes.
10. Influence and foster a culture of adaptability within the organisation by promoting open communication, transparency, and continuous learning.
11. Work with the L&D Programme lead to design sessions and workshops to equip employees with the skills and knowledge needed to adapt to change, new processes, systems, or ways of working.
12. Serve as a liaison between employees and management, advocating for the needs and concerns of staff while aligning with the overall goals and objectives of the organisation.
13. Stay informed about best practices in change management, leveraging these to effectively support change and continuous improvement.
14. Ensure we are using data to validate our process and success, through change measurement activity, tracking of benefits and adoption metrics.
Qualifications
15. Experience within change management roles, within Retail or other industries.
16. Good understanding of change management methodologies, such as ADKAR.
17. Understanding and experience of supporting change on technology-based implementations very advantageous.
18. Excellent communication and people skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation.
19. Demonstrated ability to work alongside cross-functional teams and support multiple projects simultaneously.
20. Analytical mindset with the ability to assess complex situations, identify key issues, and develop practical solutions.
21. Solid leadership presence and the ability to inspire trust, confidence, and credibility among colleagues and team members.
22. Certification in change management is very supportive.
At Screwfix, Your Wellbeing Comes First:
We’re dedicated to helping you thrive at work and at home. With a fantastic range of benefits, opportunities for self-development, and an annual discretionary bonus of up to 20%, we put your wellbeing at the heart of everything we do.
Your Wellbeing, Our Priority:
Health Support: Employee assistant programme, access to wellness resources such as PepTalk, discounted cash health plans and gym memberships.
Financial Wellbeing:Flexible pay, savings, and financial coaching through Wagestream, up to 14% employer pension contributions and life cover of up to 4 x salary. Up to 20% discretionary bonus.
Everyday Perks: 20% staff discount at Screwfix and B&Q, discounts at hundreds of retailers via Hapi app and Cycle to Work scheme.
Opportunities to Grow: We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we’ll help you build a brighter future.
We believe in equity for all.