This temporary customer service role is an excellent opportunity for a motivated individual to provide exceptional support within the business services industry. The position requires a detail-oriented professional who can handle customer queries efficiently and maintain a high standard of service.
Client Details
The hiring organisation operates within the business services sector and is recognised for its professional approach to delivering solutions. As a small-sized company, it offers a collaborative environment where employees contribute directly to the company's objectives.
Description
* Respond promptly to customer enquiries via phone, email, or chat.
* Provide accurate information about products and services.
* Log customer interactions and update the internal database accordingly.
* Resolve customer complaints with a professional and empathetic approach.
* Collaborate with other departments to ensure customer satisfaction.
* Follow up on customer issues to ensure resolution.
* Maintain a high level of accuracy in all communication and documentation.
* Assist with administrative tasks related to customer service operations.
Profile
A successful temporary customer service professional should have:
* Previous experience in a customer service role within the business services industry.
* Strong communication skills, both verbal and written.
* Proficiency in using customer relationship management (CRM) tools.
* An ability to multi-task and prioritise work effectively.
* A positive attitude towards problem-solving and customer satisfaction.
* Attention to detail and a commitment to accuracy.
Job Offer
* Opportunities to gain valuable skills in the business services industry.
* A supportive and professional working environment in Guildford.
* Flexible working hours to suit personal commitments.
If you are interested in this temporary customer service role in Guildford and meet the above criteria, we encourage you to apply today.
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