Contract | Civic Recruitment Limited | United Kingdom
Posted On 02/02/2026
Job Information
Work Experience 5+ years
City Dilwyn
Province Herefordshire
Postal Code HR4
Job Description
Permanent role with a Local Authority
Job Summary:
* Herefordshire Council is seeking a motivated and experienced Public Transport Services Manager to lead the development and delivery of an ambitious, data-driven public transport network across the county.
* The role will focus on improving bus services, increasing patronage, integrating transport modes (bus, rail and community transport), and ensuring rural and urban connectivity.
* You will work closely with elected members, internal teams, transport operators and external partners to shape a modern, inclusive and sustainable public transport system.
Key Duties/Accountabilities (Sample):
* Lead the strategic planning, development and delivery of public transport services across Herefordshire.
* Manage relationships with bus operators, community transport providers and other key stakeholders.
* Develop and implement initiatives to increase bus patronage and improve service reliability and accessibility.
* Use data and performance metrics to inform decision‑making and service improvements.
* Provide effective line management, supervision and professional development of staff.
* Build and develop a high‑performing transport team.
* Manage and co‑ordinate transport‑related projects across multiple service areas.
* Work closely with elected members, senior officers and wider council teams to raise the profile of public transport.
* Ensure services align with local authority policies, funding requirements and statutory obligations.
* Represent the council in partnership forums and external meetings.
Skills/Experience:
* Proven experience working within local government or a similar public sector environment.
* Strong understanding of public transport policy, bus services and transport networks.
* Demonstrable people management and leadership experience.
* Excellent stakeholder engagement and partnership‑working skills.
* Experience of project management and working across organisations.
* Ability to work confidently with elected members and senior stakeholders.
* Strong analytical skills with experience using data to drive service improvements.
* Excellent communication, negotiation and influencing skills.
* Ability to manage competing priorities and deliver outcomes in a complex environment.
Additional Information:
* The closing date: 09/03/2026.
* Location: Plough Lane, Hereford (hybrid working – 2 days in the office).
* Generous annual leave, Local Government Pension Scheme and flexible working options.
* Interview date: 16 February 2026 (online).
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