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Senior performance analyst

Manchester
Government Digital Service
Performance analyst
€60,000 - €80,000 a year
Posted: 16 June
Offer description

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Recruitment Business Partner (DDaT) - Digital, Data, and Technology at Cabinet office - Government Digital Services

Location - Bristol or Manchester

About the job

Job summary

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

* joining up public sector services
* harnessing the power of AI for the public good
* strengthening and extending our digital and data public infrastructure
* elevating leadership and investing in talent
* funding for outcomes and procuring for growth and innovation
* committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.

We are recruiting for a Senior Performance Analyst for GOV.UK. GOV.UK makes it simple for everyone to interact with the government. Every day, we support millions of people to complete routine tasks to life-changing actions, from registering a death to paying their taxes.

As a Senior Performance Analyst in GOV.UK, you’ll be a lead voice for data and analysis within teams. You'll be responsible for analysing user behaviours and performance across different content channels, formats and services. You'll focus on digital and social media analytics but also work with data from other sources such as third-parties, surveys and user feedback. Your insights will drive prioritisation, helping content leadership and teams to focus on features that work best for users.

* you will provide leadership to content design and content development teams to identify what needs to be measured, develop hypotheses and test what success looks like
* you will own and manage strategic work - e.g. community building and training; or analytics implementation policies for GOV.UK content and products; benchmarking and agreeing common performance indicators
* you will own the management and development of analytical instrumentation and be responsible for accurate data collection implementation
* you will be proactive in working with other disciplines and datasets to enrich stories, for example:

working closely with user researchers to combine the ‘what’ and ‘why’ of user behaviour.

influencing content designers, in GOV.UK and across government, by developing strategies and recommendations for content creation and improvements based on analysis.

* you will lead the production of accurate, engaging and actionable analysis, using judgement to tell engaging stories with data, relevant to the appropriate audience (from ministers to junior colleagues) and departmental and external stakeholders.

As a Senior Performance Analyst within GDS you will support the Analysis Community by:

* providing leadership to the analysis community of practice, both within GDS and across government. Develop best practice and knowledge transfer of digital analysis principles and techniques to wider audiences and expanding your own and others’ data analysis skills. Forge links with other analysis disciplines
* line managing colleagues within a matrix structure

Person specification

We’re interested in people who have:

* strong proficiency with Google Analytics (GA4), Google Tag Manager (GTM) working and Big Query.
* detailed understanding and practical experience in data analysis and visualisation tools including Looker Studio and SQL
* experience of working in an agile, project-based environment, focused on delivering user needs
* demonstrable success in developing implementation strategy, roadmaps, measurement frameworks, instrumentation, quality assurance, administration and analysis
* expertise in running A/B and multivariate testing, including the selection and setting up of appropriate tooling
* experience in the configuration and administration of social media analytics including social listening tools, and how this data can drive desired user outcomes
* strong data storytelling skills - discovering and sharing analytical insight with stakeholders with various levels of analytical expertise and at all levels of seniority
* proven capability of coaching and mentoring others with an ability to upskill non-technical team members; helping them to better understand data and analytics, and ensuring they can contribute effectively to the broader goals of the team.

Sponsorship

DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Design, Information Technology, and Consulting
* Industries

Government Relations Services, Information Services, and Government Administration

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