Domiciliary Outreach Manager
Domiciliary Care Services | North East | Full Time
The Opportunity
We are recruiting an experienced Outreach Support Manager to lead and develop community-based care services across multiple locations in the North East. This role is ideal for a confident leader with a background in domiciliary care who enjoys working autonomously, managing dispersed teams, and driving quality improvements.
You will play a key role in ensuring services are safe, compliant, and truly person-centred, while supporting and developing teams to deliver outstanding care outcomes.
What Youll Be Responsible For
Providing operational leadership across several community-based services
Supporting, coaching, and developing staff to achieve high performance
Ensuring services consistently meet quality, safeguarding, and compliance standards
Identifying risks and implementing service improvements
Managing KPIs and operational performance
Building strong working relationships with families, professionals, and external partners
Handling performance management, absence, and complex people issues
Supporting effective communication across geographically spread teams
Whats On Offer
Salary of £33,802 per annum
Participation in an on-call rota for weekend cover (planned in advance and paid additionally approx. £220 per month)
37 hours per week, Monday to Friday
Hybrid working with regular travel across service locations
5.6 weeks annual leave
Fully funded training and development
Career progression opportunities
Long service recognition
Early wage access scheme
Employee discount programmes
Staff referral incentives
Occupational sick pay
Employee wellbeing and assistance programme
Pension scheme
Travel card loan
Driving lesson support
About You
You will be an experienced manager within domiciliary or community care, comfortable leading teams across multiple locations and confident making decisions independently.
You will need:
Proven experience managing domiciliary care services
Experience supporting people with learning disabilities
Afull UK driving licence
Experience managing remote or dispersed teams
Strong organisational and workload management skills
The ability to lead difficult conversations professionally
A positive, solution-focused leadership approach
Flexibility to meet service demands
Qualifications & Knowledge
Level 5 Diploma in Health & Social Care (or equivalent), or willingness to work towards
Relevant leadership or management qualification
Maths and English GCSEs (or equivalent)
Good IT skills, including Microsoft Office
Strong understanding of CQC regulations, the Mental Capacity Act, and data protection
Experience overseeing multiple service locations
Safeguarding Commitment
This role is subject to an enhanced DBS check. The organisation is committed to safeguarding adults and expects all employees to uphold safeguarding responsibilities in line with policy and best practice.
Apply below or call Adam on 0191 261 5205
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