A leading organisation in Harrogate is seeking a Technical Support professional offering up to £35k plus a 20% shift allowance and excellent benefits. The selected candidate will manage a support team focused on customer satisfaction and fault resolution. Duties include developing technical knowledge of products, training peers, and adhering to SLAs. Exposure to broadband, SD-WAN, VoIP, and relevant technologies is essential. Technical certifications like ITIL Foundation are a plus.
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